Managing Jira service projects
An expert instructor will teach you how to set up and manage a service desk. You will learn how to create a service desk for your customers and how to…
Atlassian service request management essentials
An expert instructor will teach you how to set up and configure Jira Service Management for the ITSM practice of service request management. You will…
Atlassian incident management essentials
An expert instructor will guide you as you learn how to practice incident management from detection to resolution with Atlassian-recommended tools…
Asset management essentials in Jira Service Management
An expert instructor will teach you how to effectively manage your organization's enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB…
Advanced asset management in Jira Service Management
An expert instructor will teach you how to unlock the full power of Jira Service Management using Assets. Assets data provides context to your Jira…
JSM space admin: Explore space settings and configure access
Set up a Jira Service Management space, add agents and collaborators, manage organisations, and configure access. First of two courses.
JSM space admin: Configure request types, queues, SLAs, and channels
Build request types, configure queues for triage, set and monitor SLAs, and configure request channels in Jira Service Management.
Onboard to Jira Cloud
In this introductory course, an expert instructor will teach you how to plan and track your work in Jira. You will also learn how to navigate the Jira…
Get started with Jira
In this 60-minute course, a live instructor will teach you basic Jira terms, concepts, and navigation. You'll also learn how to effectively organize work…
Automate work in Jira
In this course, an expert instructor will teach your team how to set Jira up to automatically respond to events and changes without anyone on your team…
Create plans in Jira
In this course, an expert instructor will teach your team how to use Jira Plans to bring work from multiple projects and teams together so you can…
Design and standardize Jira workflows
In this course, an expert instructor will teach your team how to build workflows that reflect the way your teams actually work. In this course, you'll…
Prepare for the Jira Essentials certification exam
Prepare to take the Jira Essentials certification exam by reviewing each exam topic with a live instructor. Earning the Jira Essentials certification…
Onboard to Confluence: Navigate and create content
Navigate Confluence, create and collaborate on pages and live docs, generate content with Rovo, and search across your team's knowledge.
Onboard to Confluence: Organize and share your work
Organise Confluence content, publish and share pages, set permissions, and bring work from other apps in with Smart Links.
Get started with Confluence
In this 60-minute course, a live instructor will teach you how to use Confluence to create and find all your work in one central hub, no matter your…
Onboard to Rovo: Search and chat with AI
Write high quality Rovo prompts, create and improve content with AI, and use Rovo Deep Research to investigate and make sense of data.
Onboard to Rovo: Create AI agents and automation
Decide which tasks suit a Rovo Agent, find and build agents for repeatable work, chat with them, and build simple automations.
Get started with Rovo
In this 60-minute course, a live instructor will teach you how to use Rovo's AI-powered search, chat, and agents to find, learn, and act on information…
Org admin: Manage sites, subscriptions, and users
Navigate Atlassian Administration, manage users, groups, and admin roles, and control product billing and access across your organisation.