Business Process Management

Orchestrating Your Organisation’s Digital Transformation

A business that isn’t continually evolving with market changes is in danger of becoming irrelevant. There’s no guarantee that what worked yesterday will work tomorrow. That’s why smart businesses and business leaders are implementing business process management (BPM) as part of their technology infrastructure.

BPM allows organizations to take a holistic, end-to-end view of their work and the outcomes the business is trying to achieve. Organizations implement BPM for many reasons, with research showing cost reduction and improved productivity (70%) often being front of mind.

The research also found that developing new products or lines of business (30%) and improving customer satisfaction (30%) are also major considerations. In fact, the BPM market is projected to grow at a 12% Compound Annual Growth Rate (CAGR) to $26.18 billion by 2028.

Get the report below to see what BPM is and how a business can benefit from it. We’ll show you how to get started. We’ll also offer some advice on how to get the most out of BPM based on our real-life experience working with companies worldwide.

✔ Business process management (BPM) is both a discipline and a technology.

✔ BPM prioritizes work, ensuring the most important tasks are completed first.

✔ BPM offers a clear audit trail to support compliance.

✔ BPM uniquely improves communication with customers, bringing all your interactions into one place so you know the status of any work item and can act upon it straight away.