Comparing ServiceNow to Jira Service Management: ESM Process Workflow

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Written By Cael Metcalfe

In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on ESM process workflow and uncover why its time to move to Jira.

 

The market for service management solutions is crowded with choice and it can be difficult for organisations to assess and choose a solution that best fits their requirements for feature, function, and price.
Expensive solutions from vendors like ServiceNow have been the only option for large organisations until now. Atlassian’s release of Jira Service Management provides a cloud solution that will surprise many with its capability and low price.

Download our comparison report. Click the button below for your copy. 

Cael Metcalfe

Cael Metcalfe is a Consultant at Systemology, designing and delivering Jira Service Management for enterprise and government clients. He brings a deep services background, including over seven years at ITSM vendor SysAid and implementation roles in payments at Adyen and Payment Express, which sharpens how he extends JSM to meet unusual requirements.

https://www.linkedin.com/in/cael-metcalfe-b577b37b/
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