Conversational ticketing with Jira Service Management
Meet your team where they work (not the other way around!) Remote work puts a big burden on the IT team – especially help desk. Employees regularly turn to Slack or Microsoft Teams to get help, bombarding IT and People Ops with requests scattered across...
Customer Interview – Jira Service Management transforms Marketing Team
Join us for a conversation with Karl Herger from the City of Sydney to hear about his use of Jira Service Management in transforming the operation of the Marketing Communications...
Transformation for Marketing Operations
As companies compete to acquire and retain customers in today’s fast-moving world, Marketing’s capability to execute campaigns with fast cycles and increasing agility is critical to an organisation’s success. As a consequence, marketing teams are feeling this pressure...