JSM space admin: Explore space settings and configure access

Jira Service Management
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Deliver a well-configured service space

In this two-course series, an expert instructor will teach your team how to set up a service space that meets the needs of customers and support teams.

This is the first course in the series. In this course, you'll learn how to:

The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time. Each team member gets a safe, hands-on sandbox environment.

After this course, your team will be able to:

  • Define what Jira Service Management is and the roles within
  • Set up a new service space
  • Add agents and collaborators to the service space
  • Manage organizations

This course is designed for beginner Jira Service Management space admins.

There are no course prerequisites, but your team should have a working knowledge of Jira Service Management.

Course modules

  • Explore Jira administration
  • Jira Service Management basics
  • Set up a service space
  • Manage access and permissions

Duration: 5 h 15 min

Systemology is an accredited Atlassian Learning training partner. We deliver this course as dedicated team training, face to face in Sydney or online, for groups from two people upward. Send an enquiry to book.