Comparing ServiceNow to Jira Service Management: Enterprise Service Level Management

In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on ESM service level management and uncover why its time to move to Jira.

 

The market for service management solutions is crowded with choice and it can be difficult for organisations to assess and choose a solution that best fits their requirements for feature, function, and price.
Expensive solutions from vendors like ServiceNow have been the only option for large organisations until now. Atlassian’s release of Jira Service Management provides a cloud solution that will surprise many with its capability and low price.

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Jackson Barnier

Jackson Barnier is a Senior Consultant at Systemology, designing and delivering Jira Service Management for enterprise and government clients. ITIL certified, he has worked across both delivery and account management since 2022, so he understands the client relationship as well as the technical build.

https://www.linkedin.com/in/jackson-barnier-314a17299/
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Realising ESM’s Advantages for Small and Medium-Sized Businesses

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Are you using ServiceNow? It’s time to save money and change to Jira Service Management