The Secret to JSM Asset Discovery Success

Asset management in JSM is an area of great interest for many teams, however getting asset discovery to work the way you need it to is not so easy to achieve.

The design and configuration of the Asset Discovery application, the Asset Collector and the Agent Discovery elements are not well documented which leaves teams guessing on how to achieve the best configuration.

Systemology has recently delivered a presentation on this topic and the slide deck can be accessed below. You can also view a recording of the presentation at our YouTube channel here.

Matthew Barnier

Matthew Barnier co-founded Systemology in 2012 and leads its technical delivery. He has spent more than four decades in IT, including founding ITSM specialist Planwell Technology in 1991 and scaling it to over 150 staff across three countries and an ASX listing. That pedigree, from Remedy and BMC through to Jira Service Management, shapes how Systemology designs enterprise and government service platforms.

https://www.linkedin.com/in/matthewbarnier/
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