A leading Australian legal services firm, with thousands of staff and operations across multiple offices, sought to modernise its IT service delivery. The organisation had been operating on ServiceNow but faced rising costs, inflexibility in tailoring workflows,...

This guide outlines how Jira can be configured to align with NIST 2 compliance requirements through custom workflows, automation, and advanced reporting.It details integration strategies with SIEM, GRC, and analytics platforms to support structured cybersecurity...

Join us for a conversation with Varsha Agarwal, Senior Project Manager at the University of Technology Sydney regarding their recent Atlassian server to cloud...

Join us as we chat with Julie Abbott, the business operations manager at Resolutions, a small organisation specialising in hospital coding. This interview highlights the use of Jira within a small organisation, showing that great benefit is also possible when teams...

Case Study Jira Service Management FINSIA chose Jira Service Management and Systemology to implement an ITIL compliant service desk solution for its IT team. Read more about why and what was achieved.   DETAILS Company Name: FINSIA Date: Q4 2020 Website:...

Join us for a conversation with Karl Herger from the City of Sydney to hear about his use of Jira Service Management in transforming the operation of the Marketing Communications...